Terms of use:
By using this website you agree to all following terms and conditions.
We may change this information at any time without prior notice.
Please check this page regularly for any updates.
Copyright & Trademarks:
All content on this website including text, graphics, logos, button icons, images and software is property of BARGE RENAISSANCE LTD and is protected by international copyright laws.
All trademarks included on this website are the property of BARGE RENAISSANCE LTD, unless otherwise noted.
You may electronically copy pages from this website solely for personal, non-commercial purposes related to ordering or shopping with DOPECHEF.TV
Any other use of this website, including reproduction and any internet links, is strictly prohibited without prior written permission from DOPECHEF.TV
Privacy:
BARGE RENAISSANCE respects our customer's personal information as private and confidential.
We will not share your information with any outside organizations or individuals.
Your information is securely stored on our site.
None of your Credit / Debit card information is stored on this site.
We use a third party payment processor to handle this information securely.
Orders & Shipping:
we only send out items to a 'confirmed' address i.e. your billing address.
If your address is 'unconfirmed', i.e.. different from your billing address, We will send you an email asking you to provide a valid reason for change in address. Please note that emails will only be sent to the email adress used to make the purchase through paypal.
We use Royal Mail 1st class "signed for" service for all our shipments.
- UK Estimated Delivery Times for In Stock Items 3-7 days
- Europe & Worldwide Estimated Delivery Times for In Stock Items 10-15 days
Cost of shipping depends on the country and weight of the package. To find out the price for shipping, please add all items to your shopping basket where shipping cost will be calculated at the checkout.
The signature of an adult will be required upon delivery.
You may purchase products only for personal use and not for resale.
By placing your order, you certify that you are purchasing products for personal use only and not for resale.
We reserve the right to refuse orders for any reason without explanation.
Returns:
Returns are only accepted in the case of a manufacturer's defect. All pieces are made to order therefore all sales are final. Please ensure you select the correct style, colour and size before purchasing. You can view our size measurements by clicking the 'size chart' in the product description page. If you are still unsure of sizing please contact our customer services for more information, where you may book an appointment to visit Barge Renaissance or request a sample to be sent to you.
Email: shop@dopechef.co.uk or Telephone: +44(0)208 801 6231
You will need to contact shop@dopechef.co.uk before sending any returns. Returns should be made by registered mail in their original condition, to the address below, within 7 working days from receipt. We will refund any sums that you have paid to us with the exception of postage and packing. Only products that are in their original condition will be refunded, others will be returned to the customers at their own cost.
To return your order simply follow these steps:
- contact shop@dopechef.co.uk before sending any returns.
- Print off a copy of your order emailed to you when you placed your order and indicate on it whether you would like an exchange, store credit or a refund.
- Return the item by recorded delivery, together with the copy order. Please always obtain proof of postage when returning a parcel. We are unable to assume responsibility for any lost or damaged items.
- If your order is found to have a manufacturing defect, you will be offered an exchange, a store credit or a refund.
- We always try to process returns as soon as they arrive. However, please allow up to 28 days for your return or exchange to be processed.
Return address:
Barge Renaissance
Unit 9, Hale wharf
Ferry Lane
London, N17 9NF
UK